Warranty

Every Sprezzatura piece is covered by a one-year limited warranty against manufacturing defects, effective from the date of delivery.

What is covered

Manufacturing and workmanship defects — for example, a stone that loosens under normal wear because of a setting fault, or a clasp that fails through no fault of your own. If it is our craftsmanship, we will repair or replace it.

What is not covered

• Normal wear and tear, scratches, and the gradual thinning of metal over years of wear.
• Loss or theft.
• Damage from accidents, misuse, or improper care.
• Work performed by a third-party jeweler.

How to make a claim

Contact us through our Contact page with your order details and a photo of the issue. We will review it and, if it is covered, arrange a prepaid, insured shipment for repair or replacement.

Care and resizing

Beyond the warranty, we are always here for resizing, cleaning, and repairs. Reach out any time — we want your piece to last a lifetime.

Certification and insurance

Keep your diamond’s grading report; it documents your piece for personal insurance. Because this warranty does not cover loss or theft, we recommend insuring fine jewelry separately.